"All three locations of our medical practice were in desperate need of a professional IT services company to address the IT issues that were significantly impacting our business. The Cimino Group, Inc. (TCG) came highly recommended and provided an Information Technology solution that included IT infrastructure stabilization, remote/onsite support, upgrading of all computer hardware & software and a secure disaster recovery/backup plan.
TCG’s process was not only professional from the 'hello', it was transparent to the medical practice staff and patients. After our vetting process, I found TCG fees for the hardware, software and services to be more than competitive compared to alternative solutions. Today, all three offices of the CT Sinus Center and Westwood Ear, Nose & Throat, P.C. are up and running with new computer equipment, a fully redesigned website and most importantly an IT infrastructure that runs efficiently, securely and as a result has generated additional business to our medical practice.
I highly recommend The Cimino Group, Inc. as the 'IT Solutions Provider of Choice' for any medical practice."Scott Davis, Practice Administrator
CT Sinus Center & Westwood Ear, Nose & Throat, P.C.
Managing, monitoring and maintaining our client’s IT infrastructure
Extending our IT solutions to meet the evolving needs of our valued client base, The Cimino Group now performs as a licensed Managed Services Provider (MSP). Remediating issues and discovering cost-saving opportunities, our world-class managed IT services allow us to maintain your entire IT infrastructure in the most efficient manner available today. Leveraging a dynamic, web-based dashboard, we can seamlessly manage and protect your information technology and data assets from on-premise devices, such as workstations, servers and desktops. Our bleeding-edge managed services technology includes hybrid cloud backups, secure mail systems, mobile devices and cloud-based apps, such as Office 365 and Google Apps. As your one-stop IT business solution, our flexible, scalable services include remote or onsite monitoring and support of your network and infrastructure, recommendations of hardware and software upgrades, as well as securing your technology environment.
To evaluate your IT needs, our system engineers perform a thorough site assessment and inventory of your hardware and software. Adhering to best practices, we assess your unique situation before making customized recommendations to meet your specific business objectives and technology needs. Our automated processes allow us to continually manage your infrastructure on premises or remotely for added reliability and convenience. At your own discretion, we can provide continual IT support or provide ad-hoc, onsite system administration services. Under a managed services agreement, we’ll provide regular management and status reports to keep you apprised of your IT performance. As an added service, we also provide third-party software support, coordination and resolution for all application-related issues. With an intimate understanding of your IT infrastructure, our team will also be able to advise and guide you through managed expansion and growth opportunities. As your trusted technology partner, we aim to save you time, money and effort through smarter IT sourcing, maintenance and management.
Our managed IT services include:
- remote monitoring and management
- web protection
- mobile device management
- user account management
- security patch management
- 24/7 workstation monitoring
- software license reporting
- client network configuration management
- disk space, partition and usage management
- software deployment
- management reporting
- system inventory reporting
Utilizing our unique IT services framework, we provide a range of proactive solutions to keep your computer systems up and running, ensuring that your staff stays productive. Our IT business solutions go beyond identifying and remediating issues, monitoring your infrastructure to point out cost-saving measures and recommend additional revenue streams. Our customized managed services program provides affordable, proactive IT management and support to growing businesses.
Managed Work Stations
Affordable and easy to set up either remotely or onsite, our managed workstations keep your IT running with integrated solutions that address the state of your computers. Our team is equipped to troubleshoot, update and replace outmoded and faulty IT, from slow-running systems to continually crashing servers, PCs and laptops. Providing you the knowledge and resources to fix problems as they arise, we can perform as your own IT team, saving time in solving routine IT issues. Our engineers perform workstation managed IT tasks, including site assessment, network consistency, site database, and activity review tasks.
Our workstation managed IT services include:
- 24/7 PC health check
- early issue identification
- business continuity
- automatic patches and updates
- improved PC performance
- smarter workflow
- helpdesk support
- extends monitoring and maintenance
- reduces downtime
Whether you need specialized certified skills for a specific technological challenge or flexible, convenient coverage for temporary IT staffing situations, we offer the staff augmentation services to make sure your company keeps moving forward.
Ensuring the livelihood of your business, our managed security protects your data from IT breaches. Securing your business, our IT solutions protect against data theft, virus threats, computer hacking, and email attacks. Creating a safer and secure IT environment, managed security also discourages confidentiality breaches and information leaks. We start by providing you with one-to-one consultancy advice for a customized, strategic approach to your security.
Our managed security services include:
- systems monitoring
- systems scanning
- early warnings
- email protection
- malware prevention
- software security updates
- audits and strategic advice
- guidance and policy
- strategic security improvements
With helpful demos and free trials, our managed security offering makes it simple to view your current risks and address potential IT issues.
Saving your business time and money, our managed email keeps the lines of communication open, while minimizing risk. With email being an absolute necessity for internal and external communications, you simply can’t afford to lose time and customers due to email issues. Email servers can be compromised and crash as a result of inadequate technology or harmful attacks to your system. Our team assures that your email system is equipped properly, set up correctly, run securely and maintained regularly. We can even assist in recovering old emails without any hassle.
Our managed email services include:
- anti-virus protection
- spam detection
- genuine email verification
- cloud-based system
- email uptime
- data loss mitigation
- email recovery
- easy search
- server space
Utilizing one industry-leading technology tool, our managed email is a cost-effective solution designed to save your business money from lost productivity and costly resources.
Protecting your critical IT systems, our managed continuity assures your mission-critical business tech is safe and secure. Based on decades of IT expertise, our tailored solutions protect against loss of data, virus attacks, and major server problems. We consult, monitor and manage your IT to make sure you have no downtime due to information technology issues. Preparation is vital when your back-up servers aren’t working or you no longer have email access. We also deploy recovery systems intended to keep your business running in the event of damage from fire, flood or theft.
Our managed continuity services include:
- availability monitoring
- anti-virus, connectivity and back-up
- regular reports and health checks
- continuous connectivity
- recovery management
- data, archive and continuity services
- vulnerability and virus management
- systems restart
- systems risk consulting
- quarterly risk audit
- planning and testing
- downtime risk reduction
Implementing a scalable solution to meet your IT specifications, our cost-effective managed continuity services are intended to keep your business processes in place.
Whether onsite or remote, ad hoc or retainer, The Cimino Group offers you best-in-class, comprehensive managed services at a service level agreement that’s right for you.
Next Steps Contact The Cimino Group today!
Call 203-397-3708 oremail us.
The Cimino Group is pleased to be a Datto Channel Partner. Datto is the preferred global provider of hybrid cloud-based backup, disaster recovery (BDR) and Intelligent Business Continuity (IBC) solutions for the Channel, available in both physical and virtual platforms. Our partnership with Datto allows us to back our managed IT services with best-in-class technology and 24/7/365 tech support.
The Cimino Group's project management practice provides for all aspects of the project life cycle.